Privacy Policy
How Omnexa DL handles your information.
Last updated: 14 June 2026
Omnexa DL is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website, contact us, request a quote, or use our services.
Who We Are
Omnexa DL is the digital growth division of Omnexa, helping local businesses improve their online presence through professional websites, website care, and digital support.
Website: www.omnexadigitallabs.com
Email: Omnexadl@outlook.com
Location: Southampton, United Kingdom
Information We Collect
We may collect personal information when you contact us, request a quote, complete a website form, book a consultation, or become a client.
This may include:
Your name
Business name
Email address
Phone number
Website address
Business details
Project requirements
Messages you send to us
Information needed to deliver your website or support service
Our website may also collect basic technical information, such as browser type, device type, IP address, and website usage data.
How We Use Your Information
We use your information to:
Respond to enquiries
Provide quotes
Deliver website and digital support services
Communicate with clients
Manage projects
Provide website care and support
Improve our website and services
Keep business records
Meet legal, tax, and accounting requirements
We do not sell your personal information.
Website Forms and Enquiries
When you submit a form or contact us by email, we use the information you provide to respond to your enquiry and deal with your request.
We may keep enquiry records for business and service purposes.
Client Information
If you become a client, we may collect information needed to complete your project, such as your business details, website content, images, branding, domain information, login access, and service requirements.
You are responsible for making sure any content, images, logos, or business information you provide is accurate and that you have permission to use it.
Cookies and Analytics
Our website may use cookies or similar technologies to help the website work properly, improve user experience, and understand how visitors use the site.
You can control or block cookies through your browser settings.
Third-Party Services
We may use third-party platforms to operate our website and provide our services. These may include website platforms, hosting providers, domain providers, email services, payment providers, analytics tools, booking tools, or project management tools.
These third parties may process personal information under their own privacy policies.
How We Protect Your Information
We take reasonable steps to keep personal information safe, including using secure platforms, password protection, limited access, and careful handling of client information.
However, no online system can be guaranteed to be completely secure.
How Long We Keep Information
We keep personal information only for as long as necessary for business, service, legal, tax, accounting, or support purposes.
When information is no longer needed, we will delete it or securely remove it where appropriate.
Sharing Your Information
We may share personal information with trusted service providers where necessary to run our business, deliver our services, or meet legal obligations.
This may include website platforms, hosting providers, domain providers, email providers, payment processors, accounting support, analytics tools, or other providers involved in your project.
We do not sell personal information to third parties.
Your Rights
Under UK data protection law, you may have rights over your personal information, including the right to access, correct, delete, restrict, or object to how your information is used.
To make a request, contact us at: Omnexadl@outlook.com
Complaints
If you are unhappy with how we handle your personal information, please contact us first so we can try to resolve the issue.
You also have the right to contact the UK Information Commissioner’s Office, which is the UK data protection regulator.
Updates to This Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a new “last updated” date.
Contact Us
For questions about this Privacy Policy, contact:
Omnexa DL
Email: Omnexadl@outlook.com
Location: Southampton, United Kingdom